Frequently Asked Questions
1. What is ScriptSafe Accreditation?
ScriptSafe Accreditation is a verification program designed specifically for legitimate, licensed pharmacies that accept credit card payments online or over the phone. Our process confirms pharmacy credentials, licensing, and operational integrity so acquiring banks and processors can confidently onboard trusted merchants — without the lengthy delays or unnecessary requirements found in traditional programs.
3. How long does the accreditation process take?
Our streamlined process typically takes 10–14 business days from submission to approval. Applications are reviewed within 2–3 business days of receipt, and pharmacies can monitor progress through the secure ScriptSafe portal. Delays are rare and usually occur only if documentation is missing or requires clarification.
5. What happens after accreditation is approved?
Once accredited, pharmacies receive official ScriptSafe verification credentials, which can be shared with their acquiring bank, payment processor, or software provider. Accredited pharmacies are also continuously monitored for compliance, ensuring that good businesses stay active while any emerging risks are identified early and addressed.
2. How is ScriptSafe different from LegitScript or NABP accreditation?
Unlike other accreditation programs, ScriptSafe focuses on payments compliance rather than pharmaceutical distribution or digital advertising. We understand that most independent pharmacies are local businesses with long-standing customers, not online drug marketplaces. ScriptSafe verifies what acquirers and underwriters need to ensure legitimacy — without imposing overreaching or irrelevant standards.
4. Who needs to be accredited?
Any pharmacy that wishes to accept credit card payments online, over the phone, or through a recurring billing system may need accreditation under new Visa and acquiring bank guidelines. ScriptSafe ensures these businesses meet the proper standards so that their transactions remain compliant and uninterrupted.